How does moderation work?
First and foremost, moderators are not employees or managers of the app. Their primary jurisdiction covers public rooms. They are here for two reasons: 1) to stop users from abusing or bullying other users, and 2) to stop lewd, aggressive or inappropriate behavior. That’s it. Otherwise, they are just members of the community like everyone else. Moderators are empowered to temporarily or permanently suspend anyone who breaks these rules. They are NOT there to manage, solve problems or implement new process. If you have a technical question, want to report a bug or have a suggestion, please submit those suggestions here or via a support ticket using the "contact support team" link in the main menu.